Unfortunately, we are unable to accept returns or offer refunds on any custom or personalised order unless however we have made a mistake on our behalf or in the unlikely event the product arrives to you faulty. Please ensure you supply the correct personalisation details and ensure all spelling is correct when ordering as we will print exactly what is received on your order. Personalised items tend to be true to size but if they are a smaller fit we will state this in the product description. We can NOT offer refunds or replacements for custom or personalised orders which do not fit so please ensure you check product descriptions or seek further information from us before ordering if you have any queries.
We will always be happy to help in any way we can.
Anything without a vinyl design or that isn't personalised can be returned for a full refund within 14 days of receiving your order ONLY IF the item is unworn, tags intact and in original packaging. Please note that you will only be refunded for the item cost and not for the original postage paid. If you wish to return an item please get in touch via email or via our social media platforms. We will only refund once item is received back and has been checked.